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Home » Warranty & Repairs

Warranty & Repairs

WARRANTY AGAINST MANUFACTURER'S DEFECT

All Warranty covers only manufacturer's defect

Warranty will not cover defect or damages resulting from:

  • Attempted unauthorised repairs, tempering, alternations, modifications, additions and/or deletions
  • Accident, mishandling/negligence, abuse/mistreatment, loss and/or other calamities whether caused by nature or negligent act/omission.
  • Usage not in accordance with the operation instructions manual.
  • Normal wear and tear.

REPAIR & SERVICING

  • We only facilitate powertools repairs
  • Please bring your original Horme invoice/receipts to any of our outlets when claiming warranty.
  • For other products, please refer to the respective local distributor.

Search for brand or products:

Brand Product Period Remark
AAA Arc Welder 3 Months  
Acision Laser Measure 1 Year  
Advante Water Filtration 1 Year  
Aerogaz Home Appliances 1 Year  
Aerogaz Water Heaters 1 Year  
Amax Air Compressor Air Compressors 3 Months  
Assure Wheelchairs 1 Year Frame Only
Atlas Copco Air Compressor Air Compressors 1 Year  
B&N Bench Drills 3 Months  
Black & Decker Powertools 1 Year  
Black & Decker Powertools Batteries & Chargers 1 Year  
Bosch Electrical Measuring Tools 1 Year  
Bosch Outdoor Powertools 6 Months  
Bosch Powertools (Standard Duty) 6 Months  
Bosch Powertools (Heavy Duty) 1 Year Check list here
Bosch Powertools Batteries & Chargers 6 Months  
Caterpillar Fans (Industrial) 1 Year  
Char Broil BBQ Grill 6 Months  
CYC Inverter 3 Months  
DAB Garden Pumps 6 Months  
Dewalt Powertools 3 Years  
Dewalt Powertools Batteries & Chargers 1 Year  
Dongcheng Powertools 1 Month  
Dremel Tools Powertools 6 Months  
Duro Padlock 228, 338 & 833 10 Years T&C
Duro Safe Box 1 Year Locking Mechanism Only
Off-Site Warranty (Carry-In)
Ecoflow Power Station 1 Year  
Flashfish Power Station 1 Year  
Fiac Air Compressor Air Compressors 6 Months  
Gei Generator Generators 3 Months  
Grandeur Fans (Industrial) 3 Months *Warranty provided by Horme Hardware
GYS Battery Chargers 1 Year  
GYS Inverter Welders 1 Year  
Hikoki Powertools 6 Months  
Hikoki Pressure Washers 6 Months  
Honeywell Doorbells 2 Years  
Ingco Powertools 6 Months  
Ingco Powertools Batteries & Chargers 6 Months  
Ingco Pressure Washers 6 Months  
Instapure Tap Systems 1 Year  
Jetmaster Floor Blowers 6 Months  
Jetmaster Pressure Washers 6 Months  
Jetmaster Vacuum Cleaners 6 Months  
Kapro Laser Measure 3 Months  
Karcher Carpet Cleaners 2 Years  
Karcher Electric Brooms 2 Years  
Karcher Pressure Washers 1 Year  
Karcher Steam Cleaners 2 Years  
Karcher Vacuum Cleaners (Home) 2 Years Warranty will be void for all Home & Garden products or accessories used for industrial, commercial or rental purposes.
Karcher Vacuum Cleaners (Industrial) 1 Year  
KDK Fans 1 Year No physical warranty card will be given.
Registration of warranty is required on KDK website.
Enter the "Lot No." indicated on the box in the "Series No." field during registration.
Kio Hoist & Winches 3 Months *Warranty provided by Horme Hardware
Kyocera Powertools 6 Months  
Kyocera Pressure Washer 6 Months  
Lavor Pressure Washers 1 Year  
Lavor Vacuum Cleaners 1 Year  
Lentech Carpet Blowers 6 Months  
Lentech Vacuum Cleaners 1 Year  
Klenco Vacuum Cleaners 1 Year  
Majesta Air Tools 6 Months  
Makita Powertools 1 Year  
Maxspid Emergency Light 1 Year  
Metabo Powertools 6 Months  
Mistral Fans 1 Year  
Morries Home Appliances 1 Year  
Morries Safe Box 1 Year Locking Mechanism Only
Nika Safe Box 2 Years Locking Mechanism Only
Nikawa Safe Box (Biosafe/Fingerprint) 1 Year Locking Mechanism Only
Nikawa Safe Box (Feramo) 1 Year Locking Mechanism Only
Nikawa Safe Box (Evolve) 2 Years Locking Mechanism Only
Nikawa Safe Box (Nexus) 2 Years Locking Mechanism Only
Nikawa Safe Box (N1) 1 Year Locking Mechanism Only
Nikawa Safe Box (N2/N3) 2 Years Locking Mechanism Only
Nikawa Safe Box (Standard) 1 Year Locking Mechanism Only
Nilfisk Pressure Washers 1 Year  
Ryobi Powertools 6 Months  
Ryobi Pressure Washers 6 Months  
Samsung Digital Locks 2 Years 1st Year Full Warranty
2nd Year Spare Spart
Santoemma Carpet Extractors 1 Year  
Santoemma Vacuum Cleaners 1 Year  
Sanwa Multimeter 1 Year  
SentrySafe Safe Box 1 Year Locking Mechanism Only.
For models up to 20.0kg : Off-Site Warranty (Carry-In)
For models above 20.1kg : On-Site Warranty
Only for Safe box bought from authorised SG seller
Sona Air Con 5 Years Warranty on Compressor
Sona Air Coolers 2 Years Warranty on Motor
Sona Fans (Household) 1-5 Years Warranty period varries depending on product
Refer to Sona website for exact warranty period
Sona Fans (Industrial) 3 Months  
Sona Home Appliances 1-3 Years Warranty period varries depending on product
Refer to Sona website for exact warranty period
Sona Vacuum Cleaners 1-2 Years Warranty period varries depending on product
Refer to Sona website for exact warranty period
Sona Water Heaters 5 Years Warranty on Heating Element
Sprintus Battery Sweepers 6 Months  
Sprintus Vacuum Cleaners 1 Year  
Stanley Electrical Measuring Tools 2 Years  
Stanley Powertools 2 Years  
Stanley Powertools Batteries & Chargers 1 Year  
Steinel Glue Guns 3 Years  
Steinel Hot Air Guns 1 Year  
Steinel Lights & Sensors (Consumer) 3 Years  
Steinel Lights & Sensors (Professional) 5 Years  
Steinel Lights & Sensors (Professional) 5 Years  
Titan TV Bracket TV Brackets 2 Years  
Sumo Pallet Truck N/A *Repair available (Horme Hardware)
Windspeed Magnetic Drills 6 Months *Warranty provided by Horme Hardware
Yale Safe Box 1 Year Locking Mechanism Only.
Zircon Electrical Measuring Tools 6 Months  
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